Order Cancellation Policy

Welcome to Tranztrivoqelx (hereinafter referred to as “we”). This policy explains the conditions and process for order cancellation.

1. Cancellation Timeframe

Orders can be canceled within 48 hours after placement. Once the order enters processing, cancellation will no longer be available.

2. Cancellation Eligibility

Cancellation is only possible if the order has not entered the fulfillment or shipping preparation stage.

3. How to Request Cancellation

To cancel an order, please contact us with your order details:

Please include your order number to ensure faster processing.

4. Processing of Cancellation

Approved cancellations will be refunded to the original payment method. Refund processing time depends on your bank’s processing speed.

5. Important Note

Once an order has entered processing or has been shipped, it can no longer be canceled. In such cases, you may refer to our return policy for further assistance.

6. Contact Information

Address: 3800 County Road 94 #6107, Manvel, TX 77578, United States
Telephone: +1 (281) 485-7670
Email address: support@tranztrivoqelx.com
Business Hours: Monday to Friday, from 9:00 AM to 6:00 PM (EST)