Refund Policy

Welcome to Tranztrivoqelx (hereinafter referred to as “we”). This Refund Policy explains how refunds are processed under eligible conditions.

1. Scope of Refunds

Refunds are available when an order meets the conditions of cancellation, return, or other applicable service requirements.

2. Refund Method

Refunds will be issued to the original payment method used at checkout, including Visa and MasterCard.

3. Processing Time

Once approved, refunds are typically processed within 1–3 business days. The actual time for funds to appear in your account may vary depending on your bank.

4. Refund Review Process

Refunds will be initiated after inspection or confirmation of eligibility. Missing or incomplete order information may result in delays.

5. Non-Refundable Situations

Refunds may not be granted in the following cases:

  • Items not meeting return conditions

  • Requests made outside the eligible time frame

  • Incomplete or invalid order information provided

6. Delayed Refunds

If a refund has not been received within the expected timeframe, please contact us for assistance and investigation.

7. Contact Information

Address: 3800 County Road 94 #6107, Manvel, TX 77578, United States
Telephone: +1 (281) 485-7670
Email address: support@tranztrivoqelx.com
Business Hours: Monday to Friday, from 9:00 AM to 6:00 PM (EST)